1. Commitment to Accessibility

Forwardpath Logistics Limited is dedicated to ensuring equal access and inclusivity for all individuals, including those with disabilities. This commitment extends to our digital platforms, physical premises, and brand materials, aligning with global standards such as the Web Content Accessibility Guidelines (WCAG 2.1 AA) and the Americans with Disabilities Act (ADA).

 

2. Website Accessibility

2.1. Digital Compliance

Standards Adhered To: Our website (www.forwardpathlogistics.com) is designed to meet WCAG 2.1 AA criteria, ensuring compatibility with screen readers, keyboard navigation, and voice-controlled tools.

 

Key Features:

Alt Text: Descriptive text for images, charts, and infographics.

Responsive Design: Adaptable layouts for mobile devices and zoom functionality (up to 300%).

Captions and Transcripts: Provided for video/audio content.

ARIA Labels: Enhanced navigation for assistive technologies.

 

2.2. Continuous Improvement

Regular audits using tools like WAVE and axe Accessibility Checker.

User feedback integration via accessibility@forwardpathlogistics.com.

 

3. Branding & Materials

3.1. Visual Design

Color Contrast: Minimum contrast ratio of 4.5:1 for text/background combinations (

Typography: Sans-serif fonts (e.g., Arial, Helvetica) for readability, with a minimum body text size of 12pt in print and 16px on digital platforms.

Avoiding Triggers: No strobe effects or rapid animations in marketing content.

 

3.2. Accessible Formats

Documents: PDFs tagged for screen readers, available in large print or Braille upon request.

Multilingual Options: Key materials offered in Sierra Leone’s primary languages (English, Krio) and simplified versions for cognitive accessibility.

 

4. Physical Premises

4.1. Facility Access

Entrances: Ramps, automatic doors, and handrails at all Freetown locations.

Navigation: Tactile pathways, braille signage, and audible elevator announcements.

Parking: Reserved accessible parking spaces near building entrances.

 

4.2. Assistive Tools

Wheelchair-accessible service counters and restrooms.

Portable hearing loops available for meetings.

 

5. Training & Accountability

Staff Training: Annual workshops on disability etiquette, digital accessibility, and emergency evacuation procedures for employees with disabilities.

Third-Party Partners: Contracts require adherence to accessibility standards for vendors and subcontractors.

 

6. Feedback & Support

We welcome input to improve accessibility:

Email: accessibility@forwardpathlogistics.com

Postal Address: 145b Off Freetown Road, Freetown, Sierra Leone

Response Time: Acknowledgment within 48 hours and resolution updates within 14 business days.

 

7. Future Goals

Achieve WCAG 2.2 AA compliance by Q3 2026.

Pilot tactile maps for warehouse navigation.

Expand sign language interpretation services for client meetings.

, issues, and suggestions

 

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us.