Privacy Policy
Legal Disclaimer
1. General Information
The content on Forwardpath Logistics Limited’s website (www.forwardpathlogistics.com) and associated platforms is provided for general informational purposes only. It is subject to change without notice and does not constitute professional advice (legal, financial, or operational).
2. No Warranties
We make no representations or warranties of any kind, express or implied, regarding:
Accuracy: Completeness, reliability, or suitability of the information on this website.
Availability: Uninterrupted access or error-free operation of the website.
Third-Party Content: External links or resources referenced on our platform.
3. Limitation of Liability
Under no circumstances shall Forwardpath Logistics Limited, its directors, employees, or affiliates be liable for:
Direct/Indirect Damages: Losses arising from the use of or inability to use our website or services.
Third-Party Actions: Consequences of relying on information from linked websites or partners.
Technical Issues: Data breaches, viruses, or system failures beyond our reasonable control.
4. External Links
Our website may include links to third-party sites (e.g., shipping carriers, regulatory bodies). These links do not imply endorsement. We are not responsible for their content, privacy practices, or terms of use.
5. Intellectual Property
All content on this website (logos, text, graphics, etc.) is the property of Forwardpath Logistics Limited or its licensors. Unauthorized reproduction, distribution, or modification is prohibited without prior written consent.
6. Jurisdiction
This disclaimer is governed by the laws of Sierra Leone. Any disputes shall be resolved in the courts of Freetown, Sierra Leone, in accordance with the Sierra Leone Companies Act 2009 and related legislation.
7. Amendments
We reserve the right to modify this disclaimer at any time. Continued use of the website constitutes acceptance of the revised terms.
Last Updated: April 26, 2025
Effective Date: April 26, 2025
1. Introduction
Forwardpath Logistics Limited (“we,” “us,” or “our”) is committed to safeguarding the privacy of visitors, clients, and partners who interact with our website (www.forwardpathlogistics.com) and related services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with global privacy standards, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable laws of Sierra Leone.
By accessing our website or using our services, you consent to the practices described herein. If you disagree with any part of this policy, please refrain from using our services.
Company Details:
Registered Address: 145b Off Freetown Road, Freetown, Sierra Leone
Contact Email: contact@forwardpathlogistics.com
2. Scope of This Policy
This policy applies to:
Personal data collected through our website, mobile applications, and offline interactions (e.g., customer service inquiries).
Data shared by third parties (e.g., business partners or subcontractors) in connection with our logistics services.
All individuals, including clients, employees, contractors, and website visitors.
3. Types of Data We Collect
We collect information in the following categories:
3.1. Personal Data Provided Directly by You
Contact Information: Name, email, phone number, and postal address.
Account Details: Usernames, passwords, and preferences for registered users.
Transaction Data: Payment information (e.g., credit card details), billing addresses, and service history.
Communications: Records of emails, chat logs, or phone calls with our team.
Employment Applications: Resumes, cover letters, and professional qualifications.
3.2. Automatically Collected Data
Usage Data: IP addresses, browser type, device identifiers, and pages visited.
Cookies and Tracking Technologies: See Section 8 for details.
Geolocation Data: Approximate location derived from IP addresses or GPS (if enabled).
3.3. Data from Third Parties
Business Partners: Shipping manifests, customs documentation, or delivery instructions.
Publicly Available Sources: Social media profiles or professional databases.
4. How We Use Your Data
We process personal data for the following purposes:
4.1. Service Delivery
To fulfill logistics contracts, including freight forwarding, warehousing, and customs clearance.
To track shipments and provide real-time updates to clients.
4.2. Communication
To respond to inquiries, resolve disputes, and send transactional notifications (e.g., delivery confirmations).
To share promotional offers or newsletters (with explicit consent).
4.3. Legal and Regulatory Compliance
To verify identities under anti-money laundering (AML) laws.
To comply with customs regulations, tax reporting, or court orders.
4.4. Business Operations
To analyze website traffic and improve user experience.
To conduct audits, fraud monitoring, and cybersecurity assessments.
4.5. Marketing
To display targeted ads based on user behavior (opt-out available).
5. Legal Basis for Processing
Under GDPR, we rely on:
Contractual Necessity: To perform services under a signed agreement.
Legitimate Interests: For fraud prevention, network security, and business growth.
Consent: For marketing emails or sensitive data processing.
Legal Obligations: To comply with Sierra Leonean or international laws.
6. Data Sharing and Disclosure
We may share data with:
Subcontractors: Freight carriers, customs brokers, or IT service providers under strict confidentiality agreements.
Government Authorities: To comply with customs, tax, or law enforcement requests.
Corporate Transactions: In mergers, acquisitions, or asset sales (data remains protected).
7. International Data Transfers
Data may be transferred to countries outside Sierra Leone (e.g., EU or U.S. cloud servers). We ensure safeguards such as:
GDPR-approved Standard Contractual Clauses (SCCs).
Encryption during transit and at rest.
8. Cookies and Tracking Technologies
Essential Cookies: Required for website functionality (e.g., login sessions).
Analytics Cookies: Google Analytics to measure traffic (opt-out via browser settings).
Advertising Cookies: Managed through our cookie consent banner.
9. Data Security
We implement:
Technical Measures: SSL/TLS encryption, firewalls, and regular penetration testing.
Organizational Measures: Employee training, access controls, and incident response plans.
10. Data Retention
We retain data only as long as necessary:
Transactional Records: 7 years for tax compliance.
Marketing Data: Until consent is withdrawn.
11. Your Rights
You may:
Request access to or deletion of your data.
Object to processing or restrict data use.
Withdraw consent for marketing.
Lodge complaints with the National Data Protection Agency.
Submit requests via email to contact@forwardpathlogistics.com. We respond within 30 days.
12. Children’s Privacy
Our services are not directed at minors under 16. Contact us immediately if a child’s data is inadvertently collected.
13. Third-Party Links
Our website may link to external sites (e.g., shipping carriers). We are not responsible for their privacy practices.
14. Policy Updates
We will notify users of material changes via email or website banners. Review this policy periodically.
15. Contact Us
For questions or to exercise your rights:
Email: contact@forwardpathlogistics.com
Postal Address: 145b Off Freetown Road, Freetown, Sierra Leone